Frequently Asked Questions

JTECH ASSOCIATES offers the complete range of KUKLA products including:

• Weighing Systems: Built-in belt scales, belt scales, weighing electronics
• Feeding Systems: Weigh feeders, loss-in-weight feeders, weighing dosing screwfeeders
• Loading Systems: Train loading systems, discharge devices, flat gate valves
• Measuring Devices: Impact flow meters, level measuring devices, part load scales

We maintain all 19 KUKLA products with local inventory and technical support.

Yes, JTECH ASSOCIATES is the official authorized reseller of KUKLA products in India.

This authorization ensures:

• 100% genuine KUKLA products with authentic quality
• Full manufacturer warranty on all products
• Direct technical support from KUKLA Austria
• Access to latest product updates and innovations
• Comprehensive spare parts availability

KUKLA precision weighing systems are suitable for a wide range of industries:

• Cement manufacturing
• Mining and minerals
• Food processing
• Chemical industry
• Pharmaceuticals
• Agriculture and grain handling
• Power generation
• Steel and metallurgy
• Any bulk material handling operation

JTECH ASSOCIATES provides comprehensive technical support including:

• Application consultation and system design
• Professional installation by certified technicians
• System commissioning and calibration
• 24/7 emergency support hotline
• Regular maintenance programs
• Operator training and certification
• Remote monitoring and diagnostics
• Spare parts supply and inventory management

Installation and commissioning timelines vary based on the complexity:

• Belt Scales (Standard): 2-3 days
• Weigh Feeders: 3-5 days
• Train Loading Systems: 1-2 weeks
• Complex Multi-System: 2-4 weeks

Our project managers provide detailed schedules during the planning phase based on your specific requirements.

Yes, we provide comprehensive training programs for all KUKLA products.

Training options include:

• On-Site Training: At your facility with your actual equipment
• Facility Training: At our Bangalore training center
• Remote Training: Virtual sessions for basic operations
• Custom Training: Tailored programs for specific applications

Training materials, certificates, and ongoing support are included with all programs.

Delivery times depend on product availability and customization:

• Weighing Electronics: 1-2 weeks
• Standard Belt Scales: 2-4 weeks
• Custom Belt Scales: 6-8 weeks
• Train Loading Systems: 8-12 weeks
• Complex Multi-System Solutions: 10-16 weeks

For urgent requirements, we can expedite delivery through air freight and priority scheduling.

Requesting a quote is simple with multiple convenient options:

• Phone: Call +91 897 147 3409 for immediate assistance
• Email: Send specifications to sales@jtechassociates.com
• WhatsApp: Quick consultation via WhatsApp
• Contact Form: Use our online contact form

We typically provide detailed quotes within 24-48 hours for standard products.

All KUKLA products come with comprehensive manufacturer warranty:

• Electronic Components: 24 months from commissioning date
• Mechanical Components: 12 months from commissioning date
• Load Cells: 24 months with proper installation
• Software & Firmware: Lifetime updates during warranty period

Extended warranty programs up to 5 years are also available.

Yes, JTECH ASSOCIATES maintains comprehensive spare parts inventory for all KUKLA products.

• Fast Delivery: Most common parts available within 24-48 hours
• Cost Effective: No international shipping delays
• Emergency Stock: Critical components always in stock
• Quality Assurance: Only genuine KUKLA parts

Contact us for customized spare parts recommendations based on your KUKLA equipment.